Age Requirements
The age for rentals is in Sri Lanka 21 years up to 65 years of age. If its elder than 65 years we need an medical report which is not more than 6 months

Airport Entrance/Location Fee
Sri Lanka we have 02 Airports, one is Bandaranayake International Airport which is close to Colombo and all the Airport charges are included in the rates shown. The newly open Mattala Rajapaksa International Airport (also known as the Hambantota International Airport) is an international airport serving the city of Hambantota in southeast. If clients like to rent a car from Hambantota Airport, do inform us to offer the supplement charge when you are making the booking

Safety Deposit
Estimated rental charge plus refundable deposit of US$ 350 have to keep on arrival (This amount customer can keep in Cash or Credit Card) and it will return on the last day when the vehicle is safely returning time

Rental Counter Payment Requirements
Credit card (American Express, Master or Visa Card) must be in driver’s name. Traveller’s cheques, Debit Cards and Euro cheques are not permitted

Security of the Safe Return of Vehicle:
Customers should show the return Air ticket as a security to the SR Representative at the Airport on arrival

Driver License Requirements
The renter must have the One year valid International Driving license and authorized by Sri Lanka Automobile Association (We can organize same on behalf of the clients and cost will be US$ 40 Per License). Please inform to the clients when they make the bookings to send their International Driving License copies scan and send it’s by e-mail to: (elitesrilanka@yahoo.com). Without Temporary Sri Lankan License tourist cannot drive the vehicles in Sri Lanka.

Flight Information
For Airport pick ups and drops, it is essential that customers could be given the correct flight numbers and the Arrival and Departure timings. These can be sent once reservation is made. If clients is walking to Airport, we need the clients mobile contact numbers in order to reconfirm the exact details.

Insurances
Comprehensive (Full) Rent-A-Car Insurance

Our Rates Includes
100 Free Kms per day, Local tax (VAT), Third Party Liability Insurance, CDW (Collision Damage Waiver), Theft Waiver Insurance, Airport charges and parking

Collision Damage Waiver: Collision Damage limits the liability for damages. Customers are liable for an excess charge, which varies by engine size. Theft Waiver: This covers the value of the car if it is stolen while in possession of the renter. The hirer is responsible for the excess on the vehicle with an additional charge of US$ 350

Third Party Liability
Third party liability is included in the rates

Accidents / Road Side Assistance
Customer must inform to us on the same time of incident. Dependant on the circumstances we reserve the right not to replace the vehicle. If clients didn’t inform us on the same time, we are not able to claim from the Insurance and clients have to pay the full damage according to our assessor estimate

Condition of Vehicle
Vehicle must be returned in the same condition as when rented. If special cleaning is required a separate charge will be made directly to the customer when they return the vehicles and cost will be US$ 30.

Fuel Policy
Customers should return the vehicle with the same amount of fuel it contained at the time of renting the vehicle (usually it is a full tank) There is no additional charges, however if fail to return the vehicle without proper level of fuel, the cost will be deducted from the deposit

Early Returns
Please note that there are no refunds given for vehicles returned before the specified return date/time as stated on the voucher

Voucher
A Printed version of your voucher must be produced on arrival at the time of the rent the vehicle. Failure to present the voucher booking is not guaranteed.

Cancellation Policy
If the booking is cancelled within 7 days of the car rental booking confirmation dateand at least 48 hours before pick up time, all funds will be reimbursed.

If the booking is cancelled outside 7 days of the car rental booking date and at least 48 hours before the pick up time, all funds except a cancellation fee of US$ 30 and the card processing fee (where applicable), will be reimbursed.

If the booking is cancelled less than 48 hours before the pick up time, no funds will be reimbursed.

No refunds will be given if you fail to collect the vehicle at your specified time or if you fail to meet the driving license, passport, credit card or other documentation requirements outlined in this voucher.